(650) 879-0320

Redwood Glen

COVID-19 FAQs

COVID-19 FAQs

June 22, 2020 news

Updated June 22, 2020 As you know, the coronavirus has disrupted daily life for everyone, which includes us here at Redwood Glen.  Many of you are wondering about what the impacts may mean for an event you had scheduled with us, or the summer camp you are scheduled for (or […]

Updated June 22, 2020

As you know, the coronavirus has disrupted daily life for everyone, which includes us here at Redwood Glen.  Many of you are wondering about what the impacts may mean for an event you had scheduled with us, or the summer camp you are scheduled for (or were thinking about signing up for), or how to get a hold of us or the best way to donate so we have set up this set of FAQs for you.  If you don’t see your question answered below, feel free to contact us (information included below).

Is Redwood Glen Open?

County and State orders have been easing the past month, but as of right now, the orders in place still prohibit residential camps from opening. We are assessing the feasibility of opening soon in some sort of modified manner, but are not ready yet to do so. We are continuing to monitor and respond to emails and phone calls, but due to reductions in hours, please allow 1-2 business days for a reply.

How long will the camp be closed?

This depends upon local and state officials, as well as our capacity to ensure a safe environment for our guests and campers. At this juncture, we hope to be partially opening sometime soon, but we expect it to be a soft start (whenever it occurs), and it to take a while before being able to ramp back up to full speed. Beyond just ‘being allowed’, we also will be considering whether we feel we can reopen safely before doing so.

What happens if our event is cancelled due to the coronavirus?

If you were planning on coming with part of a church or group that was renting our facilities, you will want to work with your group’s leader for details about your event. If you are a group leader and your group placed a deposit on the event and the event is not able to be held due to the pandemic, we will transfer your deposit to a future event. Redwood Glen considers your event to be postponed to a future date rather than cancelled, so we will retain the deposit to be applied to that future event.

What about summer camps - I'm registered for one of your program camps?

Unfortunately we were unable to more forward with our summer program camps this year (announcement located here). State and County orders have not eased enough and our own preparations to ensure camper safety are not fully in place yet, making it unfeasible to hold our camps this year. Those registered will receive a full refund, including their deposit (you should have already received a communication directly from us). If you did not receive our email, you can call or email using the contacts below (same contacts as always).

I saw an opportunity to come individually, or with my family, to the camp, is that still an option?

You may have seen our “Retreat to the Redwoods” flyer that we sent out just before the Health Officer’s Shelter-In-Place order was announced.  Due to the order, and the subsequent State order, we have had to suspend this opportunity.  If this is an opportunity you were hoping to take advantage of, please make sure you are on our email list, as it is likely we may offer it again.  We consider it likely that we will be offering this again soon.  We will probably attempt again to offer our facilities for those wanting to “get away”.  We will not be having any gatherings, this will simply be an opportunity to bring your family and stay in one of our conference rooms (or tent or RV on our site) while doing some hiking or mountain-biking or other outdoor recreation activities to get out.  More details can be found on our flyer, or by contacting us.

How is the camp doing?

Like all other camps or industries based on bringing people together, this has had significant impacts on us.  Without any groups, we do not have any housekeeping or food needs so several of our staff have seen significant reductions to their hours.  We have received some stimulus funding (announcement here)and we do have some reserves to keep going, so expect to be able to weather this storm, but likely will be liable if there are any additional storms the camp’s way.  If you are able, consider giving so Redwood Glen can stay sound into the future to provide a place for others to encounter their Creator here in His Creation.

How can I help?

Prayer and financial support, if you are able, are the main means of support you can provide the camp right now.  You can donate here through our website, or send a check to our mailing address, or share our need with others that you know.  We have suspended all volunteer opportunities for now because of the health concerns, but please be on the lookout in the coming months, because we will probably need extra help at some point helping prepare the facilities to return to service.

What's the best way to get a hold of you right now?

Same ways as usual:

Phone:  (650) 879-0320

Email:  info@redwoodglen.com

Mailing Address:

Redwood Glen

100 Wright Drive

Loma Mar, CA 94021

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Written by chad
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