(650) 879-0320

Redwood Glen

COVID-19 FAQs

COVID-19 FAQs

July 30, 2020 news

Updated August 4, 2020: As you know, the coronavirus has disrupted daily life for everyone, which includes us here at Redwood Glen.  Many of you are wondering about what the impacts may mean for an event you had scheduled with us, or the summer camp you were scheduled for, or […]

Updated August 4, 2020:

As you know, the coronavirus has disrupted daily life for everyone, which includes us here at Redwood Glen.  Many of you are wondering about what the impacts may mean for an event you had scheduled with us, or the summer camp you were scheduled for, or how to get a hold of us or the best way to donate so we have set up this set of FAQs for you.  If you don’t see your question answered below, feel free to contact us (information included below).

Is Redwood Glen Open?

Yes! We’re open, but partially. County and State orders allow campgrounds and hotels to be open, but not camps or conference centers. We are currently operating as a campground with some cabins and hotel rooms, but are not able to host events at this time. See our Retreat to the Redwoods! offer for more information on an individual/family retreat.

How long will the camp operate like this?

This depends upon local and state officials, as well as our capacity to ensure a safe environment for our guests and campers. At this juncture, we hope to be partially opening in to September sometime, and for it to take a while during the fall to ramp back up to full speed. Beyond just ‘being allowed’, we also will be considering whether we feel we can fully reopen safely before doing so.

What happens if our event is cancelled due to the coronavirus?

If you were planning on coming with part of a church or group that was renting our facilities, you will want to work with your group’s leader for details about your event. If you are a group leader and your group placed a deposit on the event and the event is not able to be held due to the pandemic, we will transfer your deposit to a future event. Redwood Glen considers your event to be postponed to a future date rather than cancelled, so we will retain the deposit to be applied to that future event.

Did you have your summer camps this year?

Unfortunately we were unable to move forward with our summer program camps this year (announcement located here). State and County orders did not allow camps to operate and the trajectory of the pandemic made it unfeasible to hold our camps this year. Those registered received a full refund, including their deposit. If you did not receive our email, you can call or email using the contacts below (same contacts as always).

I saw an opportunity to come individually, or with my family, to the camp, is that still an option?

The answer is Yes! we are offering it again, and look forward to having you join us. You may have seen our “Retreat to the Redwoods” flyer that we sent out just before the Health Officer’s Shelter-In-Place order was announced back in March.  More details can be found on our flyer, or by contacting us.

How is the camp doing?

Like all other camps or industries based on bringing people together, this has had significant impacts on us.  Without any groups, we do not have much housekeeping or many meals to serve so several of our staff have seen significant reductions to their hours.  Our office hours have been scaled back, so please be patient with us, but you should receive a response within one to two days. We have received some stimulus funding (announcement here)and we do have some reserves to keep going, so expect to be able to weather this storm, but likely will be liable if there are any additional storms the camp’s way.  If you are able, consider giving so Redwood Glen can stay sound into the future to provide a place for others to encounter their Creator here in His Creation.

How can I help?

Prayer and financial support, if you are able, are the main means of support you can provide the camp right now.  You can donate here through our website, or send a check to our mailing address, or share our need with others that you know.  We have suspended all volunteer opportunities for now because of the health concerns, but please be on the lookout in the coming months, because we will probably need extra help at some point helping prepare the facilities to return to full service.

What's the best way to get a hold of you right now?

Same ways as usual, but just be patient with us as we operate the phones and emails just a little less (usually you will receive a response within 1-2 days):

Phone:  (650) 879-0320

Email:  info@redwoodglen.com

Mailing Address:

Redwood Glen

100 Wright Drive

Loma Mar, CA 94021

Find us on Facebook

 

Written by chad
Share It