(650) 879-0320

Redwood Glen’s Privacy Policy

Last Revised: July 27, 2013

Our Commitment to Your Privacy

Redwood Glen (hereafter: we/our) takes your privacy seriously. To better protect your privacy, we provide this notice explaining our online information practices and the choices you have available to you about the way we collect and use your information.

What Information We Collect

This notice applies to all information collected on our website. As an example, on some pages, you can fill out forms to communicate with us or to receive our monthly newsletter. The types of personal information collected on these pages are:

  • Name
  • Address
  • Email address
  • Telephone number

Please note that we use third-party vendors for various functions (e.g. – our online registration process is hosted by a third-party vendor); and their Privacy Policy and Terms of Service Policy have jurisdiction to information collected on their websites. You may refer to their policies (located on their respective websites) and our “Terms of Service” document (linked above) for more information.

The Way We Use Information

We use the information you provide about yourself only to complete your request (to reply to your inquiry form, for example). We do not share this information with anyone except to the extent necessary to complete your request.

We may use non-identifying and aggregate information to better design our website. For example, we may collect browser information or screen-size information so we can better format our website, but we would not disclose anything that could be used to identify those individuals.

Our Security Measures

To prevent unauthorized access and to ensure accuracy of data and correct use of information, we safeguard your information through appropriate physical, electronic, and administrative procedures (such as secured data storage devices, up-to-date virus protection, and reasonable management of passwords and user access).

Children's Privacy

Redwood Glen values the privacy of children. For that reason, we never collect information from those we know are under 13, and we have structured our website so as not to attract anyone under 13 to input any of their personal information. For the privacy policy relating to our online registration process, please follow the links on our website to get to our third-party vendor’s website where you can find more specific information about the collection and use of personal identifying information in relationship to registering a camper online.

Information Excluded from this Policy

Information that is publicly available about you or your organization may appear on our website. For example, we may provide a link to your website if your website publicly links to ours. We honor all requests to correct or remove such information.

How You Can Access or Correct Your Information

To protect your privacy and security, we take reasonable steps to verify your identity before granting access or making corrections. To access all your personal identifying information that we collect online and maintain, you can email us at the address listed below. We use this procedure to safeguard your information by identifying you before releasing the information. You can correct factual errors in your personal identifying information by sending us a request that credibly shows error.

Acknowledgement of Revisions

Redwood Glen may from time to time need to make updates to this Privacy Policy to correct errors or to reflect the changing needs of the organization. All such changes shall become effective immediately, with the date of the latest revision showing at the top of this notice. Your use of our website constitutes your acceptance of these changes (see Terms of Service), so please check in periodically to make sure your understanding of our Privacy Policy is current and accurate.

Contact Us

Email: info@redwoodglen.com
Phone: (650) 879-0320